s7 game FAQ — All Answers on Deposits, Withdrawals and VIP

In most cases, a deposit is credited within a few minutes. If the money has not arrived after 15 minutes, first collect the transaction reference number from your bKash or Nagad app. Then contact s7 game's 24/7 live chat and provide that reference number along with the deposit amount. The issue is usually resolved quickly.

At s7 game, the minimum deposit to start any game — slots, live casino, or sports betting — is ৳500. This same limit applies to all payment methods. You can start with a small budget and gradually move up through the VIP tiers.

Yes, Nagad is one of s7 game's official payment methods. After logging in to your account, select Nagad from the Cashier and send money to the number provided. Keep the transaction reference number — you may need to show it to the support team if any issue arises. Minimum deposit is ৳500.

Keep these points in mind when depositing via bKash: make sure you are sending to the correct number (copy it from the Cashier); use the "Send Money" option — not "Payment"; collect the transaction ID after completing the transfer. Do not send money through any third-party or unfamiliar channel — always get the number from s7 game's official page only.

Yes. s7 game offers a 200% welcome bonus on the first deposit, up to ৳20,000. Example: depositing ৳1,000 adds ৳2,000 in bonus, bringing the total balance to ৳3,000 — and a 25x wagering requirement must be met to withdraw the bonus (৳2,000 × 25 = ৳50,000). See the Terms and Conditions for full bonus details.

To withdraw winnings earned from a bonus, you must first meet the wagering requirement. For the welcome bonus, you need to wager the bonus amount 25 times. For example, if you receive a ৳2,000 bonus, you can withdraw after completing ৳50,000 in wagering. You can track your wagering progress in the Bonus section of your account.

s7 game normally completes withdrawals within 1 hour. A pending status means the request is being verified. If it takes more than 1 hour, contact live chat with your withdrawal ID and amount to request assistance. The minimum withdrawal amount is ৳1,000.

No. Under s7 game rules, withdrawals must be made to a bKash, Nagad, Rocket, or Upay number registered in your own name as provided during account registration. Sending money to another person's number or a wallet under a different name is not possible. This rule ensures the security and financial protection of your account.

Yes. s7 game's payment service runs 7 days a week, 24 hours a day. Even if you submit a withdrawal request on a holiday or at night, it is generally processed within 1 hour. Mobile banking services like bKash and Nagad are also typically available 24/7.

The standard withdrawal time from s7 game to bKash is within 1 hour. After the request is approved, a confirmation message will appear in your bKash app. For bank transfers, it may take a little longer depending on the bank's processing time — in that case, please contact the support team.

The minimum withdrawal amount at s7 game is ৳1,000. Available withdrawal methods are: bKash, Nagad, Rocket, Upay, and bank transfer. The same minimum limit applies to all methods. Always use a registered wallet in your own name for secure transactions.

Never. No s7 game staff member or support representative will ever ask for your OTP, bKash PIN, Nagad PIN, or password. If anyone asks for this information, it is a fraudulent contact. End that communication immediately and report it via the official live chat.

Fake sites often have slight changes in the domain (such as extra numbers or hyphens). Always type the URL directly in your browser or use your own bookmark. The official site's address bar will show HTTPS and a lock icon. It is best not to click on search engine ads — use the official URL directly.

If you are suspicious, first change your password. Then inform s7 game's live chat — the team will check the account activity log and, if needed, temporarily secure your account. Also change your bKash and Nagad PINs right away. For more information on security, visit the Responsible Gaming page.

A strong password should have at least 8–12 characters — a mix of uppercase and lowercase letters, numbers, and special characters (such as @, #, !). Do not use your date of birth, phone number, or simple words. Avoid using the same password you use for s7 game on any other site.

Yes. s7 game uses SSL encryption technology, which keeps your personal information, payment data, and transaction details secure. If you see HTTPS and a lock icon in the site's address bar, the connection is encrypted. To learn more about the site's privacy practices, read the Privacy Policy page.

Public Wi-Fi (cafés, bus stations, shopping malls) is generally less secure. Use your own mobile data as much as possible — especially when logging in, making deposits, or withdrawing. If you must transact on a public network, using a VPN and logging out after you are done is a wise step.

The s7 game VIP program has a total of five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier has a different weekly cashback rate — starting from a maximum of 0.3% at Bronze up to a maximum of 1.5% at Diamond. For more details, visit the s7 game VIP page.

You can move up to a higher VIP tier at s7 game based on regular playing and betting activity. The more regularly and actively you play, the greater your chance of advancing to a higher level. Playing across all categories — slots, live casino, sports betting — contributes to VIP progress.

Yes. Members at higher VIP tiers receive weekly cashback at a higher rate. VIP members also have the opportunity to receive special promotions, priority support, and exclusive offers. Diamond-tier members enjoy the highest benefits — including up to 1.5% cashback per week.

Weekly cashback is calculated on the net loss for the week — that is, total amount lost minus total amount won. Example: if a Gold member has a net loss of ৳20,000 in a week, they will receive ৳20,000 × 0.9% = ৳180 cashback (the maximum rate for the Gold tier).

Weekly cashback rates for the five tiers of the s7 game VIP program: Bronze — up to 0.3%; Silver — up to 0.6%; Gold — up to 0.9%; Platinum — up to 1.2%; Diamond — up to 1.5%. Cashback applies to the net loss for each week.

s7 game automatically reviews the weekly cashback process. The weekly calculation is generally credited to your account at a set time. If you do not receive the expected cashback or have any questions, contact the support team via live chat.